SlowSwoon AI help
Answers about playing, credits and your saved stories.
What is SlowSwoon AI?
Choose an original fictional character, read the opening scene, and reply in your own words. The character responds through AI conversation. Optional suggestions help you start; you can edit them or say something else. Some stories also offer free authored Story moments that advance only when you choose an action.
Who is SlowSwoon AI for?
SlowSwoon AI is for adults aged 18 or older. Its characters are fictional adults, and its stories focus on romance and non-explicit roleplay. You can decide how close you want to get and state your boundaries in the conversation.
Can I try SlowSwoon AI for free?
Browsing characters and reading openings is free without signing in. AI conversation needs account access and credits. Eligible verified accounts may receive 30 one-time trial credits, valid for 30 days while places remain. Check your balance in Account. Signing in or using trial credits does not start a paid subscription. See pricing and subscription rules.
Can I buy credits without a subscription?
Yes. Buy 100 credits for US$4.99 as a one-time purchase when available in Account. Purchased credits have no expiry date, no automatic renewal and no automatic top-up. You can also buy them while subscribed; they remain after you cancel renewal. Trial and monthly credits expiring soonest are used first, then purchased credits. Standard (US$14.90 / 400 credits) and Plus (US$24.90 / 900 credits) remain monthly subscriptions that renew automatically; their credits expire each paid period. Taxes and the final total appear before payment. See pricing and billing rules.
How do credits and reply suggestions work?
One complete AI reply costs one credit. One successful set of three new AI suggestions also costs one credit. Authored opening suggestions and cached suggestions are free to reuse. Selecting one only fills your draft; sending it and receiving a complete character reply is charged separately. A successful alternative reply costs one credit; using it or keeping the original costs nothing more. Available authored Story moments are free. See the reply and credit guide.
Can I choose who I am in a story?
Each saved chat has an editable persona and background notes, up to 500 characters each. Describe your role or relationship with the character, then add important background details. These settings belong to that saved chat. See identity and memory settings.
Will the character remember everything?
No. The AI uses limited recent context, character settings, your notes, and a small set of message excerpts you choose to pin. Older details may be missed or misunderstood. You can pin or remove important excerpts in the saved chat; memories are not shared across separate chats. Saving history is not a promise of perfect memory. See the memory guide.
What if I do not like an AI reply?
Use “Generate another reply” on the latest AI-generated character reply to create one alternative. A successful candidate costs one credit, even if you keep the original. “Use this reply” and “Keep original” cost nothing more. A failed attempt keeps the original and uses no credit. You can also clarify your intention in the next message. See the step-by-step guide.
Can I come back and continue a story?
Sign in to the same account and open the saved chat from My Stories. You can keep separate chats with the same character, rename them, or delete them. Continuing AI conversation still needs story access and available credits. In stories with a Return action after leaving, choose it to return to the scene before continuing. See how to start and return.
Who can access or process my chats?
Your saved chats are not published to other ordinary users. SlowSwoon AI stores conversation text and progress on its servers. For AI replies or suggestions, relevant conversation and story instructions are sent to DeepSeek. SlowSwoon AI does not sell your conversations or use them to train its own model; providers process data under their own terms. See the Privacy Policy.
How do I delete a chat or my account?
Delete individual saved chats from My Stories. For account deletion, a data copy, or corrections, email 15564412316@163.com from the contact associated with your account. We verify ownership before processing requests. Deletion removes active records; backup copies can remain until they expire. Necessary financial records may be retained.
Can I publish my own character or story?
Public character and story submissions are not currently open to ordinary accounts. You can play the characters in the catalog and customize your own role within a saved chat.
How can I get help?
Email 15564412316@163.com or use the support link in Account. Describe what you were trying to do and include the error message. For billing issues, include the order reference if available. Do not send your password or full payment card details.